How to manage subscriptions in Shopify You can manage customer subscriptions in the admin. On the subscription list, it shows the subscription ID, customer name, email, plan type, order number, date of creation, date of next order and current status of subscription. ![logo](https://localiseradmintest.uppercommerce.com/uploads/subHelpDocument/2021062510150101.png) By clicking the subscription ID, you will be linked to the subscription detail management. On this page, you can change, delect or add products for the plan. The shipping fee can be edited to provide discount on shipping fee or zero. You can also update customer information on the right of this page. Click the customer name can link to "Customers" of admin to look up more details of the buyer. ![logo](https://localiseradmintest.uppercommerce.com/uploads/subHelpDocument/2021062551579757.png) Click "Edit" in the "SCHEDULE" box, you can modify the date of next order and the interval of current subscription plan. Please note that the "Next order" can only select the dates after "today". ![logo](https://localiseradmintest.uppercommerce.com/uploads/subHelpDocument/2021062553569897.png) You can also manage the customer payment method by clicking "Manage on customer page". It links to "Customers" on shopify admin. ![logo](https://localiseradmintest.uppercommerce.com/uploads/subHelpDocument/2021062553534810.png) To change the shipping address, there is an "Edit" in the "SHIPPING ADDRESS". ![logo](https://localiseradmintest.uppercommerce.com/uploads/subHelpDocument/2021062555544848.png) In the "Recent payment", it shows the billing history including date, status and order details. There are there kinds of status, "Pending" "Paid" and "Failed". "Pending" means the payment is still processing. It will turn to "Paid" or "Failed" when the billing attempt is completed. ![logo](https://localiseradmintest.uppercommerce.com/uploads/subHelpDocument/2021062510051505.png) You can also manually change the status of subscription through the buttons "Pause" and "Cancel" on the top right of the page. ![logo](https://localiseradmintest.uppercommerce.com/uploads/subHelpDocument/2021070352525148.png) Pause: when the subscription is in pause, the app will not process the automatic billing until it is resunmed. After resume the subscription, the billing cycle will continue as never in pause. If resume it after the next order, it will charge immediately and then start a new billing cycle from the resume date. Cancel: after put the subscription on "cancel", it means this subscription will be cancelled forever and cannot be resumed.